DataCue PTE. LTD. ("DataCue", "we", "us", or "our") is committed to protecting your privacy.
The term "Shopper" shall be used herein to mean those individuals that use our Store-based Clients’ webpages or other accessible platforms or portals and who may or may not provide their personal information.
We collect two types of information. Both types of information are required to provide the personalized experience that is offered within your store and to shoppers using DataCue enabled stores.
i. Session and Usage Data
Session and usage data is information about your use of the Website and your shoppers use of the Service, without limitation, connection and service-related data submitted to us through the use of the Website and the Service. Session and usage data includes information relating to the connection request, server communication, and data sharing, including: network measurements; quality of service; time and date of the use of the Website or the Service; and upon consent, location. We may also aggregate session and usage data as described in the aggregate information section below. Session and usage data does not include any personally identifiable information nor does it include content you or your shoppers may transmit or share through the use of the Website or Service.
ii Log Data
When you or shoppers visiting your DataCue enabled store interact with the Service or use the Website, our systems may automatically collect the unique user device number, the IP address, type of browser or operating system you or your shopper uses, and the dates and times of such use.
iii. Aggregate Information
Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use the Website, may be collected and combined with information about how others use the Website, but no personally identifiable information will be included in the resulting aggregate information. Aggregate information helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor the Website.
The security of Shopper information is important to us. We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of Shopper information. Only those individuals at DataCue that have an obligation to maintain confidentiality may access Shopper Personally Identifiable Information (PII).
When we handle Shopper information on the Internet we encrypt the transmission of that information using secure socket layer technology ("SSL"). DataCue has redundant and distributed systems, and other system measures, that provide for ongoing confidentiality, integrity, availability and resilience. Our systems are routinely tested or assessed for their measures to ensure the security of Shopper Data.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Shopper information, we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur.
It is important for you to take steps to keep your information safe and protect against unauthorized access to any of your accounts, passwords and to your computer.
You must immediately notify email@example.com of any unauthorized uses of your account or any other breaches of security.
If you have any questions about how we strive to keep your information secure, you can contact us at firstname.lastname@example.org.
We may transfer, store and process Shoppers’ information, both PII and NPII, to or on computers located in the United States. Accordingly, such information may be subject to the laws of these relevant jurisdictions.
DataCue’s technical infrastructure relies on data centers and cloud service providers that are located outside Europe on the Google Cloud and Amazon Web Services platform. Amazon and Google Cloud Infrastructure are both Privacy Shield certified entities.
There is no fixed period for storage of Shoppers’ PII. We will remove Shoppers’ PII upon any of the following:
To update or change any information that you have provided directly to us, including but not limited to your account information, you may contact us at email@example.com.
In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our Service. If you decide at any time that you no longer wish to receive such information or communications from us, follow the unsubscribe instructions provided in any of the communications.
We may provide areas on the Website where users can publicly post information about themselves, including, but not limited to, names, photos, designs, comments, messages, and other content. This information may be accessible by other Website users, third-party users, members of the public, and may appear on other websites and in web searches. As a result, this information could be read, collected, and used by others. We do not control or endorse the information posted by third-party users, are not liable for your or third-party posts to the Website, and specifically disclaim any liability resulting from such posts.
Our Website and Services are not directed to persons under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us at firstname.lastname@example.org. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we take steps to remove such information. By using the Website and Services, you are representing to us that you are not under the age of 13. If you are under 13 years of age, you are not authorized to use this Website and Services.