What Will Happen to E-Commerce After COVID-19?

Ann Pichestapong
April 14, 2020
E-Commerce Operations
Operaciones de e-commerce

One thing for sure is e-commerce is one of the few industries that will see a huge increase in business during the COVID-19 crisis. A lot of e-commerce businesses, especially essentials, are already seeing an uptick in traffic and new customers. Does this mean people will keep buying online even after the crisis has ended?

If you're interested to know what the future holds for e-commerce post COVID-19, might have the answer for you.

In this interview, Luke talks about e-commerce trends, how other brands are adapting to survive and what this means for e-commerce marketing. If you're a brick and mortar store looking to do more online, Luke also has some great advice for you.

You can tune in below 👇or Apple Podcasts, Spotify, PlayerFM to listen to Richard and his practical tips.

On this episode, you will learn:

  • What could happen to e-commerce after COVID-19 and future trends?
  • How brands can start adapting now to prepare for this inevitable change?
  • How should businesses think about marketing during this time?
  • How can brick and mortar retailers adapt to the crisis?

Luke Carthy is an experienced eCommerce Consultant. His website is

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About the author

Ann is the co-founder and CEO of DataCue. Her unique background as a data scientist and an ex-management consulting helps her use sophisticated technology to solve real business problems. Her passion is to open up the power of personalization from only big tech companies to everyone.

Sobre el autor

Ann es co-fundadora y CEO de DataCue. Su experiencia única como cientista de datos y consultora la llevado a usar tecnología sofisticada para resolver problemas de negocio reales. Su misión es extender la poderosa herramienta de la personalización, hoy relegado a grandes compañías, para todas las empresas del mercado.

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